TERMS AND CONDITIONS

CORPORATE SPEC LTD – TERMS AND CONDITIONS OF SALE

**Website**: https://corporatespec.com

These Terms and Conditions (“Terms”) govern all sales, purchases, and service agreements between CORPORATE SPEC LTD (“Corporate Spec,” “we,” “us,” or “our”) and its customers (“Customer,” “Buyer,” “you,” or “your”). By engaging in any transaction with Corporate Spec, you agree to be bound by these Terms.

1. ORDERS AND ACCEPTANCE

1.1. Our product catalog and website serve as an invitation to treat only and do not constitute a binding offer to sell.

1.2. A binding contract is formed only upon:
– Submission of a valid order by the Customer
– Written acceptance of the order by Corporate Spec
– Compliance with Corporate Spec’s terms and conditions

1.3. No other terms and conditions shall apply unless expressly agreed to in writing by Corporate Spec’s authorized representatives.

2. PRICING AND QUOTATIONS

2.1. Price Quotations
– All quotations provided by Corporate Spec are subject to revision at any time prior to order acceptance
– Quotations do not constitute a binding offer
– Prices are exclusive of VAT unless specifically stated otherwise

2.2. Order Acceptance
– Orders (including telephone orders) require written confirmation from the Customer
– Written confirmation must include all relevant order details and specifications
– Corporate Spec reserves the right to reject any order at its discretion

2.3. Order Cancellation
– Free cancellation available within 28 days of order placement
– 48 hours advance notice required for cancellation
– No justification required for cancellation within this period
– Cancellations after 28 days require Corporate Spec’s written consent and may incur fees

2.4. Business Transactions
– All business-to-business transactions are subject to applicable VAT rates
– VAT registration numbers must be provided where applicable

3. PAYMENT TERMS

3.1. Accepted Payment Methods
– Debit/Credit Cards (Visa, MasterCard, Delta, Switch, Solo, Visa Electron)
– PayPal
– Pre-paid bank transfer
– Company cheque

3.2. Credit Account Eligibility
– Minimum 6 months trading history required
– Valid VAT registration
– Satisfactory trade references
– Immediate credit facilities available for:
– Refurbished furniture trade bodies
– Government institutions (NHS, educational institutions, local councils)
– Public sector organizations

3.3. Credit Terms
– Standard payment terms: Net 28 days from invoice date
– No deductions or set-offs permitted
– Full payment required unless otherwise agreed in writing

3.4. Late Payment
– Corporate Spec reserves the right to:
– Suspend or cancel product delivery
– Withdraw credit facilities
– Charge statutory late payment interest
– Recover all collection costs and legal fees

4. DELIVERY

4.1. Standard Delivery Terms
– Delivery to ground floor reception only
– Customer responsible for providing suitable off-loading facilities
– Access requirements must be specified at time of order

4.2. Delivery Restrictions
– Additional charges may apply for:
– Multiple delivery attempts
– Special handling requirements
– Non-standard delivery locations
– Timed delivery slots

5. TITLE AND RISK

5.1. Retention of Title
– Products remain the property of Corporate Spec until full payment is received
– Risk passes to Customer upon delivery
– Corporate Spec maintains the right to:
– Recover goods in case of non-payment
– Resell recovered goods

6. CLAIMS AND WARRANTIES

6.1. Notification Requirements
– Non-delivery claims: Within 7 days of invoice date
– Shortage or damage claims: Within 48 hours of delivery
– Claims must be submitted in writing with supporting evidence
– Failure to notify within specified timeframes voids all claims

7. ORDER MODIFICATIONS

7.1. Changes and Cancellations
– Corporate Spec reserves the right to:
– Accept or refuse order modifications
– Charge administration fees for changes
– Impose cancellation penalties

8. EXPRESS DELIVERY

8.1. Next Day Delivery
– Additional charges apply
– Non-refundable upon cancellation
– Subject to cut-off times and availability

9. COMMUNICATIONS

9.1. Official Notices
– Must be in writing
– Delivered personally or via recorded delivery
– Deemed received upon confirmed delivery
– Electronic communications accepted if confirmed in writing

10. ENFORCEMENT

10.1. Rights and Remedies
– No waiver of rights through non-enforcement
– All rights and remedies cumulative
– Failure to exercise rights does not constitute waiver

11. RETURNS AND REFUNDS

11.1 If the product doesn’t work for you or is not suitable, you can return it within 28 days.

11.2 Notify the Customer Services Team:
Phone: +44 (0) 207 157 9639
Email: info@corporatespec.com

11.3 Organise the return by:
– Placing the chair back in its original carton
– Sending it to Corporate Spec LTD, Unit 2, 210 Church Rd, Leyton, London E10 7JQ, United Kingdom

11.4 Return shipping cost:
– Payable by you

11.5 If the product is damaged or faulty:
– Notify Customer Services within 24 hours of delivery
– Contact via phone or email (same as above)
– Return the chair in its original carton to the address provided
– Return shipping cost will be reimbursed up to £60

11.6 Additional Return and Collection Information:
– If you receive a damaged or faulty product and your address is within the UK, collection is free.
– If you receive a damaged or faulty product and your address is outside the UK, you will need to organize the return, and we will refund you up to £60.
– If you wish to return the product and your location is within the UK, a £60 collection fee will be issued, or you can save £60 by dropping off the product at our warehouse at
  Corporate Spec LTD, Unit 2, 210 Church Rd, Leyton, London E10 7JQ, United Kingdom.

12. GOVERNING LAW AND JURISDICTION

12.1. Legal Framework
– Governed by UK and European trading law
– Courts of England and Wales have exclusive jurisdiction
– Compliance with all applicable regulations required

13. ACCEPTANCE AND UPDATES

13.1. Customer Obligations
– Full payment of all invoices
– Compliance with all terms and conditions
– Acknowledgment of periodic updates

13.2. Terms Updates
– Corporate Spec reserves the right to modify these Terms
– Updates will be posted on our website
– Continued use constitutes acceptance of updated Terms

Last Updated: January 30, 2025